Deleting Sent Emails also Deletes them from the Inbox
Hello, When I send myself an email, I of course have a copy in both the Sent folder and the Inbox. When I delete the email in the Sent folder, it is also deleted in the Inbox. Is there any way to stop this from happening?
Thank you for reading and helping.
Giải pháp được chọn
Is this a gmail IMap account ?
If yes: Gmail keeps all emails, incoming, outgoing,archived all in one folder called 'All Mail'. But gmail know this is not the most convenient method of viewing emails when all is lumped together. They faciliate a sort of virtual view which is more like a set of folders for organising mail by using 'labels'. When you apply 'labels' to emails in that 'All Mail' folder, a virtual copy can be seen in any 'folder' which has a label for that 'folder'.
When you delete an email in an imap account (or in gmail webmail), that deleted email is put into the gmail Trash folder. If you do not empty the Trash then gmail will do it periodically eg: every 30 days. When email is put into the gmail Trash folder, all labels get removed and when it is removed from Trash, it is completely deleted from the 'All Mail' folder.
So in your case the email was stored in 'All Mail'. Gmail applied two labels, 'Inbox' and 'Sent', so email could be seen in two different folders. When you deleted the one in the imap account 'Sent' - email was put into gmail Trash - so gmail removed all labels as email had been deleted. If email is deleted it is removed from 'All Mail', so it cannot display in any folder.
If you want to keep one copy eg: in 'Inbox' folder, but do not want copy in 'Sent', then you have to delete using a method that only removes the 'Sent' label, this means force the delete to bypass the gmail Trash. Use : 'Shift+Delete' - Hold down 'Shift' key and press 'Delete key. Please note there is no 'Undo' - but as you had the two copies in the first place, you have not completely lost the email.
Hope this explains things.
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Giải pháp được chọn
Is this a gmail IMap account ?
If yes: Gmail keeps all emails, incoming, outgoing,archived all in one folder called 'All Mail'. But gmail know this is not the most convenient method of viewing emails when all is lumped together. They faciliate a sort of virtual view which is more like a set of folders for organising mail by using 'labels'. When you apply 'labels' to emails in that 'All Mail' folder, a virtual copy can be seen in any 'folder' which has a label for that 'folder'.
When you delete an email in an imap account (or in gmail webmail), that deleted email is put into the gmail Trash folder. If you do not empty the Trash then gmail will do it periodically eg: every 30 days. When email is put into the gmail Trash folder, all labels get removed and when it is removed from Trash, it is completely deleted from the 'All Mail' folder.
So in your case the email was stored in 'All Mail'. Gmail applied two labels, 'Inbox' and 'Sent', so email could be seen in two different folders. When you deleted the one in the imap account 'Sent' - email was put into gmail Trash - so gmail removed all labels as email had been deleted. If email is deleted it is removed from 'All Mail', so it cannot display in any folder.
If you want to keep one copy eg: in 'Inbox' folder, but do not want copy in 'Sent', then you have to delete using a method that only removes the 'Sent' label, this means force the delete to bypass the gmail Trash. Use : 'Shift+Delete' - Hold down 'Shift' key and press 'Delete key. Please note there is no 'Undo' - but as you had the two copies in the first place, you have not completely lost the email.
Hope this explains things.
Thank you very much for your assistance!