Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Not connect Gmail IMAP servers

  • 4 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Matt

more options

I accidentally deleted a gmail account from my Thunderbird. When I try to add it back in I get an error saying TB cannot find the server information. If I add the information manually it does not connect. I can open the account in a browser or access it from Outlook.

I accidentally deleted a gmail account from my Thunderbird. When I try to add it back in I get an error saying TB cannot find the server information. If I add the information manually it does not connect. I can open the account in a browser or access it from Outlook.
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (4)

more options

BTW I have already tried deleting the saved password and making sure cookies are turned on.

more options

Something on your computer (probably a software firewall with an internet security suite) is blocking Thunderbird access to the internet.

One of the first things the account wizard does in the case of google accounts is reach ouot to the internet and fetch the Google settings from the database. https://autoconfig.thunderbird.net/v1.1/gmail.com

In your case it appears to be functioning in the dark, because it can not find the settings. SO identifying whatever is blocking the communications and fixing it is the obvious answer.

Try setting up the account in Windows safe mode with networking (a wired internet connection is required) as that will eliminate the majority of account setup hurdles by not loading startup programs and the anti virus other than defender. (defender is all I use)

more options

Matt I don’t believe that is the issue. I have other gmail accounts in TB and all of a sudden they are not finding the imap servers. Other accounts through other providers are working normally. BTW I’m on windows 11. Also all accounts work normally in Outlook.

Được chỉnh sửa bởi tom313 vào

more options

ok you don't believe that is what is happening. What is?

I suggest you use the link to put windows 11 in the correct mode and then see if I am wrong, because seriously you are having problems and only acting on what you think is the problem is not going to be productive.

Bye now.