Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

can't print to default printer

  • 2 trả lời
  • 1 gặp vấn đề này
  • 98 lượt xem
  • Trả lời mới nhất được viết bởi JeanneR

more options

This is odd. I can't print to my default printer (HP OfficeJet), or to the same hardware via the wireless network. The print dialog shows nothing but the e-mail's subject as a header, and most every control is unavailable. I CAN choose the old print dialog, but that prints only the same header and nothing else.

I CAN choose any of several PDF "printers" and the page appears just fine and will print from the corresponding PDF program. I can even choose my old HP LaserJet, which is powered down, and the page appears just fine there as well.

I can print to this default printer from any other program. I've just powered down and rebooted cold. No change.

This just started a day or so ago. Any suggestions?

Thanks for any help, Jeanne TBird 91.8.0 (32-bit) Win 8.1

This is odd. I can't print to my default printer (HP OfficeJet), or to the same hardware via the wireless network. The print dialog shows nothing but the e-mail's subject as a header, and most every control is unavailable. I CAN choose the old print dialog, but that prints only the same header and nothing else. I CAN choose any of several PDF "printers" and the page appears just fine and will print from the corresponding PDF program. I can even choose my old HP LaserJet, which is powered down, and the page appears just fine there as well. I can print to this default printer from any other program. I've just powered down and rebooted cold. No change. This just started a day or so ago. Any suggestions? Thanks for any help, Jeanne TBird 91.8.0 (32-bit) Win 8.1

Giải pháp được chọn

In Help/More Troubleshooting, at the bottom, there is a 'Clear saved print settings' button. Click that, restart TB, and see if it prints correctly with the default printer.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

In Help/More Troubleshooting, at the bottom, there is a 'Clear saved print settings' button. Click that, restart TB, and see if it prints correctly with the default printer.

more options

Thank you so much. That did the trick. I can't imagine how I might have caused this.

In any case, that troubleshooting page is worth knowing about.