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Firefox blocks https://my.earthlink.net/

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I use Earthlinke as my ISP, and have for 20 years. All of a sudden when I open Firefox now it will not open my ISP home page (https://my.earthlink.net/) and I get a "Problem opening page"

Secure Connection Failed

An error occurred during a connection to my.earthlink.net. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.m Loading Page" message with

It is secure but is being blocked.

I use Earthlinke as my ISP, and have for 20 years. All of a sudden when I open Firefox now it will not open my ISP home page (https://my.earthlink.net/) and I get a "Problem opening page" Secure Connection Failed An error occurred during a connection to my.earthlink.net. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.m Loading Page" message with It is secure but is being blocked.

Tất cả các câu trả lời (2)

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You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.


You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":