Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Addons and themes no longer downloading

  • 5 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi petergroft

more options

ever since the latest update to my firefox browser, every time i go to download a theme or addon it says "Installation aborted because the add-on appears to be corrupt." every single addon even featured ones do this, so does themes. is there a way i can fix this?

ever since the latest update to my firefox browser, every time i go to download a theme or addon it says "Installation aborted because the add-on appears to be corrupt." every single addon even featured ones do this, so does themes. is there a way i can fix this?

Tất cả các câu trả lời (5)

more options

That may be caused by security software. ESET was a recent culprit. You have to disable the software or add mozilla. org to its trusted list. Updating the security software may also fix the issue.

more options

i don't use any antivirus or security programs, i have also tried uninstalling and reinstalling firefox, still no fix. i checked windows firewall, firefox is allowed to go through.

more options
more options

i had reset firefox to be fresh and have no addons and the problem still happens, i even tried another account and signing out completely, still no fix

more options

Corrupt extension files Open your profile folder: Click the menu button, click Help and select More Troubleshooting Information. ... Click the Firefox menu and select Exit. Click the Firefox menu at the top of the screen and select Quit Firefox. ... Delete the following files: extensions. ... Restart Firefox.

This May Help, Peter