Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Updates

  • 1 trả lời
  • 0 gặp vấn đề này
  • 14 lượt xem
  • Trả lời mới nhất được viết bởi Wayne Mery

more options

Why does my version leave me a message to download the latest version of Thunderbird when I am already running it? I'm currently running version 102.3.1 (64 bit) and I constantly get messages that Thunderbird couldn't update and I should download the latest version. However, the version it wants me to download is the very one I'm already using. This is annoying since it occurs daily....

Why does my version leave me a message to download the latest version of Thunderbird when I am already running it? I'm currently running version 102.3.1 (64 bit) and I constantly get messages that Thunderbird couldn't update and I should download the latest version. However, the version it wants me to download is the very one I'm already using. This is annoying since it occurs daily....

Tất cả các câu trả lời (1)

more options

Avast AVG and Mcafee are known to cause problems with update. If you use Avast, try the suggestion at https://support.mozilla.org/en-US/questions/1384853#answer-1525849

Other possibilities, are you running with a VPN or proxy?

If none of those items have helped

1. Do Settings > General > type "config" into the search 2. Open Config Editor 3. Search at the top for "app.update.log" and set it to "true". 4. Restart Thunderbird. 5. Do Help > About 6. Open Tools > Developer Tools > Error Console 7. Type AUS into the filter at the top 8. Copy everything starting with "AUS:" 9. Please paste the information here.