Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

e-mail gives error message

  • 3 trả lời
  • 5 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi tnazz55

more options

I have Thunderbird on my laptop and desktop. The laptop installation works normally. When I attempt to log in on the desktop I get an error message "Alert from account billjanes1@comcast: Temporarily blacklisted IP address-try again later.

I have reinstalled Thunderbird to no avail. Please advise. Bill Janes

I have Thunderbird on my laptop and desktop. The laptop installation works normally. When I attempt to log in on the desktop I get an error message "Alert from account billjanes1@comcast: Temporarily blacklisted IP address-try again later. I have reinstalled Thunderbird to no avail. Please advise. Bill Janes
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (3)

more options

The IP address allocated to you by Comcast on that device (I assume you are using Comcast as they don't allow you to send mail unless you are) has been blacklisted by (you guessed in) Comcast. I suggest you ask them to explain. (If they can)

more options

Hard to know where the problem arises. When i try to access my Comcast email on Thunderbird I often get the message of the temporarily blacklisted IP address. Incoming messages are then also blocked in the Windows email box that shows up when you click on the Windows icon in Windows 10. OTOH, even when this happens I can log in to Xfinity on a browser, either Edge or Firefox, and have full access to incoming mail. Can someone explain this?

more options

I'm having the same issue right now. I had also had this issue previously (only through Thunderbird, access from this same computer to the web mail had no issue). The last time, about 2 or 3 days later my mail started flowing again as if nothing happened. It seems to me that the issue is the connection between Thunderbird and Comcast but I can't tell. I'll update when Thunderbird can connect again.