Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Mysterious "nsmail-1.docx" files appear when I try to attach a Word file to an email.

  • 1 trả lời
  • 0 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi Matt

more options

I needed to add a Word document as an attachment to an email. While in the email, I clicked "Attach." The screen with Word docs opened. I clicked the filename I wanted to attach. It attached to the email. However, the attachment no longer had the original name I'd given it. Instead it was named "nsmail-1.docx, then nsmail-2.docx, then nsmail-3.docx, etc. When I clicked on this mysterious file, it was in fact my correct document. Why did this happen and how can I prevent it from happening again?"

I needed to add a Word document as an attachment to an email. While in the email, I clicked "Attach." The screen with Word docs opened. I clicked the filename I wanted to attach. It attached to the email. However, the attachment no longer had the original name I'd given it. Instead it was named "nsmail-1.docx, then nsmail-2.docx, then nsmail-3.docx, etc. When I clicked on this mysterious file, it was in fact my correct document. Why did this happen and how can I prevent it from happening again?"

Tất cả các câu trả lời (1)

more options

You might best ask that question of the vendor of your antivirus product. nsmail files are a normal part of the attachment process as the file need to be converted from binary to text for inclusion in the email.

The loss of name however generally occurs when the antivirus product get involved in the act.