Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Folder "popstate-1.dat" Under Email Account

  • 7 trả lời
  • 0 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi David Stuhr

more options

The folder "popstate-1.dat" appeared under my email account below Inbox, Drafts, Sent, Archives, Junk and Trash. I have attached an image showing the folder located below Trash and above Local Folders.

Can it be deleted? Is it serving a purpose?

I recently deleted old messages from the various Local Folders folders.

Thank you.

The folder "popstate-1.dat" appeared under my email account below Inbox, Drafts, Sent, Archives, Junk and Trash. I have attached an image showing the folder located below Trash and above Local Folders. Can it be deleted? Is it serving a purpose? I recently deleted old messages from the various Local Folders folders. Thank you.
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (7)

more options

That appearance and file name would indicate you have had, or continue to have, duplicate emails being downloaded from the pop account. Is that the case?

Hữu ích?

more options

I have had several duplicate emails but did not consider it a big problem. The "popstate-1.dat" folder does not have an emails in it.

Hữu ích?

more options

@Matt can explain the cause of this problem, but the appearance of a '-1' version indicates you have had connectivity problems. The popstate.dat file just keeps track of the most recently downloaded message. If the file becomes corrupted, Thunderbird will reset the count by downloading all messages again.

Hữu ích?

more options

The most common cause is antivirus programs, but anything that causes file contention can result in these duplicate files being written. Any occurrence of a file or folder with a -Number is a sign of contention

Certainly try deleting it from the Thunderbird folders, but if it does not work we will have to go though removing it from the underlying file system. Post back and I will write some instructions.

I strongly suggest you create an exception in you antivirus program for your Thunderbird profile folders as having contention issues is a serious bane to reliability.

Hữu ích?

more options

I created the following exception in my antivirus software

C:\Users\My PC\AppData\Roaming\Thunderbird\Profiles

I did not include sub-folders.

I deleted the "popstate-1.dat" folder and then restarted Thunderbird. The deleted folder was not in either Trash folder. The deleted folder was not recreated in Thunderbird after restarting.

I will monitor for several days before I close this support thread.

Hữu ích?

more options

David Stuhr said

I created the following exception in my antivirus software C:\Users\My PC\AppData\Roaming\Thunderbird\Profiles I did not include sub-folders. </blockquiote> Did you actually look in that folder... It should contain nothing, so the exception should do nothing Your profile folder will normally be a folder under that
I deleted the "popstate-1.dat" folder and then restarted Thunderbird. The deleted folder was not in either Trash folder. The deleted folder was not recreated in Thunderbird after restarting. I will monitor for several days before I close this support thread.

Hữu ích?

more options

I did look in that folder. It has 6 folders. I have attached a screen shot showing the 6 folders.

I have also attached a screen shot of Local Directory from the Server Settings.

If I need to correct/change my anti virus exception please let me know.

Deleting the "popstate-1.dat" folder appears to have fixed the issue. It has not returned.

Thanks for the assistance.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.