Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Can only receive, not send Office365

  • 3 trả lời
  • 1 gặp vấn đề này
  • Trả lời mới nhất được viết bởi xtrem123

more options

I added an new Office365 account into Thunderbird alongside my gmail. I have asked the organisation admin to enable 2FA/MFA.

Settings were automatically detected by Thunderbird and account added through MFA. Downloading of alla messages and folders were no problem.

But I'm unable to send email through the smtp-server (TB added smtp.office365.com). "Login with username xxxx failed" (it is correct username)

"Unable to authenticate to Outgoing server (SMTP) smtp.office365.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'."

I've manually changed to smtp-mail.outlook.com as suggested by the KB from MS.

Tried with latest release of TB and latest beta (129b3), MacOS. Tried with clean new profile. Clearing passwords and cookies.

I added an new Office365 account into Thunderbird alongside my gmail. I have asked the organisation admin to enable 2FA/MFA. Settings were automatically detected by Thunderbird and account added through MFA. Downloading of alla messages and folders were no problem. But I'm unable to send email through the smtp-server (TB added smtp.office365.com). "Login with username xxxx failed" (it is correct username) "Unable to authenticate to Outgoing server (SMTP) smtp.office365.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'." I've manually changed to smtp-mail.outlook.com as suggested by the KB from MS. Tried with latest release of TB and latest beta (129b3), MacOS. Tried with clean new profile. Clearing passwords and cookies.

Tất cả các câu trả lời (3)

more options

You might want to ensure your server is SMTP.office365.com and the authentication method is OAuth. Apparently that is the only authentication Microsoft will permit after the 16 September if all the posts using that date in this forum are to be believed. To use OAuth in Thunderbird with Microsoft mail site you have to use the server names office365.

There also has to be a Thunderbird restart between changing the server name and setting the authentication method to OAuth.

Hữu ích?

more options

Already aware of that and is in OP. TB detects all the "correct" settings.

Được chỉnh sửa bởi xtrem123 vào

Hữu ích?

more options

I added for fun my personal Outlook-account. TB identified everything and after MFA the personal account had no problem receiving AND sending. And after inspection it is the same settings as the Office365-account.

Feels like something is missing/blocked on the admin side of the organisation....

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.