Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Help Needed with oauth Login Issues

  • 19 trả lời
  • 1 gặp vấn đề này
  • Trả lời mới nhất được viết bởi david

more options

I've been using Thunderbird for several years now without any issues, and I currently have the latest version installed. I typically have multiple email accounts logged in. Recently, I tried adding a Gmail account, but it wouldn’t log in, showing the error: "Unable to log in at server. Probably wrong configuration, username, or password."

I’ve tried the usual fixes like closing and reopening Thunderbird, clearing cache files, and even searching online for solutions. Based on what I found, I’ve tried turning off VPN/antivirus, changing the default browser, clearing browser data, and, finally, uninstalling and reinstalling Thunderbird after removing all my email accounts.

Now, I’m unable to log in to any of my accounts, which were working fine before. Can anyone guide me on how to resolve this issue?

Thanks in advance!

I've been using Thunderbird for several years now without any issues, and I currently have the latest version installed. I typically have multiple email accounts logged in. Recently, I tried adding a Gmail account, but it wouldn’t log in, showing the error: "Unable to log in at server. Probably wrong configuration, username, or password." I’ve tried the usual fixes like closing and reopening Thunderbird, clearing cache files, and even searching online for solutions. Based on what I found, I’ve tried turning off VPN/antivirus, changing the default browser, clearing browser data, and, finally, uninstalling and reinstalling Thunderbird after removing all my email accounts. Now, I’m unable to log in to any of my accounts, which were working fine before. Can anyone guide me on how to resolve this issue? Thanks in advance!

Được chỉnh sửa bởi Wayne Mery vào

Tất cả các câu trả lời (19)

more options

These steps usually work:

  1. be sure that cookies are accepted at settings>privacy&security'
  2. at email setup, enter name and email address and NOTHING ELSE. Let thunderbird fill in server info and Google will prompt for password.

Hữu ích?

more options

Yes, I tried and it is also not helping me. Thanks for the response.

Hữu ích?

more options

you might also check settings>privacy&security to ensure that no remnants of passwords are there. What specific error are you getting?

Hữu ích?

more options

I don't have saved any passwords.

I just fill the name, email and password and click continue, IMAP is automatically selected and I click on done, a popup will appear and I accept it and that's it, it shows the error message 'Unable to log in at server. Probably wrong configuration, username, or password'. This will happen if I try to login with any email.

Hữu ích?

more options

I have a doubt. I don't know what I am asking was correct or not. The popup message comes from other browser or from thunderbird? Because I have the the thunderbird icon on the popup. (please see the attached Image)

Hữu ích?

more options

What happens when you do not enter password? My suggestion had been to not enter it until prompted by Google.

Hữu ích?

more options

Even If I didn't enter the password it is going to the next process, I mean to the popup window. It doesn't show that you haven't enter your password.

Hữu ích?

more options

the popup will be different and asks for password.

Hữu ích?

more options

Yes, I received a popup to enter my password only for the 1st time after reinstalled the app and it never asked for password again. But when I enter my password for that 1st time, I received an email from google and that says, New signin detected. Usually we all will receive this google message after logged into a third party app. But I received it here also, which means google granted the access to login, but thunderbird is denying it.

Hữu ích?

more options

If google prompted for password and accepted it, the account should be okay. If you close and restart thunderbird and the account then doesn't work, that could be an indication that thunderbird is being interrupted when closing and updating account info. Since you state Google accepted the password, I don't know what you mean by 'thunderbird is denying it'.

Hữu ích?

more options

I mean 'I think thunderbird denying it'. I don't know how to say it. May be any system settings are affecting this to happen. If google accepted then why am I facing the issue? Is there any possible way to find a solution?

Hữu ích?

more options

All I can suggest from where I am is to start over:

  1. remove the account if it installed
  2. check at settings>privacy&security that cookies are accepted
  3. check at settings>privacy&security that there are no password entries for that account
  4. click the menu to create email account and enter name, email address and nothing else
  5. that should prompt a google popup for password
  6. after entering it, the account should be done, with no further prompts. These steps usually work.

Hữu ích?

more options

When you said

2. check at settings>privacy&security that cookies are accepted 3. check at settings>privacy&security that there are no password entries for that account

are you mentioning the default browser?

If that's what you said then everything is correct as you said.

Hữu ích?

more options

I didn't mention a browser. That shouldn't normally be an issue.

Hữu ích?

more options

The instructions are for Thunderbird, not your system's browser. Oauth prompts happen IN Thunderbird, not your system's browser.

Hữu ích?

more options

Cookies are already accepted, and there is no passwords saved. But still the problem exists.

Hữu ích?

more options

Solved the problem by removing thunderbird on https://account.microsoft.com/privacy/app-access and when configuring the mail again, Incoming Server -> Authentication Method = Normal Password, Outgoing Server -> Authentication Method = No Authentication

I don't know how safe this is and first step might be redundant but it worked for me

Hữu ích?

more options

Thanks for your response @mustafa

I cleared the data in Microsoft account -> Privacy -> App access Still no changes.

Hữu ích?

more options

My suggestion was to NOT enter password. be sure that cookies are accepted.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.