Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Can receive but not send email to Hotmail account through Thunderbird 102.15.1

  • 3 trả lời
  • 2 gặp vấn đề này
  • Trả lời mới nhất được viết bởi adriharp

more options

I have Thunderbird 102.15.1. I can receive emails from my Hotmail account (set up as POP3), and up until 22/09/2024 I could also send emails through Hotmail.

At some point after 22/09/2024 I am no longer able to send emails through Hotmail.

I have the following setting for the outgoing server (SMTP) (which worked fine until 22/09/2024):

Description: hotmail server name: smtp.office365.com Port: 587 Connection security: STARTTLS Authentication method: Normal password

When I try to send an email I get the following message:

 "Enter your password for adriharp@hotmail.com on smtp.office365.com:"

with the password dialog box underneath.

If I change the authentication method to OAUTH2 for the outgoing SMTP server, I very briefly see the "enter credentials" screen flash up, then the Sending message box appears and Thunderbird hangs until I hit the Cancel button. If I leave it to run, I get this message:

 "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again."

If I try to generate a new app password in my Microsoft account and enter this with the outgoing SMTP server authentication set to Normal Password, I get this message:

 "Login to server smtp.office365.com with username adriharp@hotmail.com failed."

I use OAUTH2 authentication for the incoming Hotmail server (SSL/TLS on outlook.office365.com). This works fine.

My questions are: - does anyone know why this change happened in the last few weeks ? - how can I change my settings in Thunderbird (and/or Microsoft Hotmail a/c) to send emails via my Hotmail account ? - do I need to upgrade Thunderbird to send emails via my Hotmail account ?

I am running Windows 7 on this laptop so I think my options to upgrade are limited to 115.10.01.

Thanks for your help.

I have Thunderbird 102.15.1. I can receive emails from my Hotmail account (set up as POP3), and up until 22/09/2024 I could also send emails through Hotmail. At some point after 22/09/2024 I am no longer able to send emails through Hotmail. I have the following setting for the outgoing server (SMTP) (which worked fine until 22/09/2024): Description: hotmail server name: smtp.office365.com Port: 587 Connection security: STARTTLS Authentication method: Normal password When I try to send an email I get the following message: "Enter your password for adriharp@hotmail.com on smtp.office365.com:" with the password dialog box underneath. If I change the authentication method to OAUTH2 for the outgoing SMTP server, I very briefly see the "enter credentials" screen flash up, then the Sending message box appears and Thunderbird hangs until I hit the Cancel button. If I leave it to run, I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again." If I try to generate a new app password in my Microsoft account and enter this with the outgoing SMTP server authentication set to Normal Password, I get this message: "Login to server smtp.office365.com with username adriharp@hotmail.com failed." I use OAUTH2 authentication for the incoming Hotmail server (SSL/TLS on outlook.office365.com). This works fine. My questions are: - does anyone know why this change happened in the last few weeks ? - how can I change my settings in Thunderbird (and/or Microsoft Hotmail a/c) to send emails via my Hotmail account ? - do I need to upgrade Thunderbird to send emails via my Hotmail account ? I am running Windows 7 on this laptop so I think my options to upgrade are limited to 115.10.01. Thanks for your help.

Giải pháp được chọn

adriharp said

I am running Windows 7 on this laptop so I think my options to upgrade are limited to 115.10.01

Tb 115.15.0esr released on September 5 was the last to still support the eol Windows 7, 8, 8.1 and macOS 10.12-10.14.

For Firefox the last version that will support is Fx 115.21.0esr in March 2025 unless it gets extended again.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

more options

- ver 102 should work, but newer versions are recommended - MS decided to change requirements - sometimes, setting to Oauth2 requires a restart or reclicking the Edit button on SMTP pane.

Hữu ích?

more options

Giải pháp được chọn

adriharp said

I am running Windows 7 on this laptop so I think my options to upgrade are limited to 115.10.01

Tb 115.15.0esr released on September 5 was the last to still support the eol Windows 7, 8, 8.1 and macOS 10.12-10.14.

For Firefox the last version that will support is Fx 115.21.0esr in March 2025 unless it gets extended again.

Hữu ích?

more options

Thanks everyone for your help.

I upgraded Thunderbird from 102.15.1 to 115.10.1, and I am now able to send emails via my Hotmail account with authentication set to Oauth2.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.