Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox bookmarks manager stopped opening via shortcut

  • 8 trả lời
  • 0 gặp vấn đề này
  • Trả lời mới nhất được viết bởi Jivix

more options

Currently on 131.0.3. Started having this issue around the time 131 dropped.

I press Ctrl-shift-O and bookmarks manager won't open. Bookmarks manager opens normally if I use the menu to open it. Keybind won't work in troubleshooting mode so I know it's not an addon, and the hotkey works fine on other computers with Sync enabled so I know it doesn't have to do with my synchronized settings. Also won't open with a fresh profile so I am very hesitant to reset all my settings.

I use this keybind multiple times per browsing session so it has had a major impact on my usage. Not sure what to do. Please help!

I'm going to try a graphics driver update in the hope that helps. This is on Windows btw.

Currently on 131.0.3. Started having this issue around the time 131 dropped. I press Ctrl-shift-O and bookmarks manager won't open. Bookmarks manager opens normally if I use the menu to open it. Keybind won't work in troubleshooting mode so I know it's not an addon, and the hotkey works fine on other computers with Sync enabled so I know it doesn't have to do with my synchronized settings. Also won't open with a fresh profile so I am very hesitant to reset all my settings. I use this keybind multiple times per browsing session so it has had a major impact on my usage. Not sure what to do. Please help! I'm going to try a graphics driver update in the hope that helps. This is on Windows btw.

Giải pháp được chọn

Thanks cor-el, that did indeed restore the shortcut function. I was very confused why this would help with exclusively this hotkey and not affect anything else.

That let to me doing an exhaustive study of all applications that run in my user space on startup to see which ones have keyboard shortcuts.

Despite not having a startup entry or task tray icon, I discovered a running application called "AMD Software: Host Application" running on my system. I believe this was installed a couple months ago as part of a driver update, quite possibly with the MSI motherboard's drivers.

Bizarrely, by default the app only used L, K, and F11 for hotkey bindings, but I can confirm that disabling the hotkey feature entirely immediately allowed me to open my bookmarks again.

I can only conclude that there is something wrong with the AMD software that is causing it to capture more hotkeys than programmed for. It appears that others are experiencing this issue as well: https://community.amd.com/t5/pc-drivers-software/amd-adrenalin-is-stealing-keyboard-shortcuts-and-breaking-almost/td-p/667591

I appreciate the help!

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (8)

more options

Graphics driver did not help. No idea what's going on.

Hữu ích?

more options

Does the same happen with the History "Ctrl+Shift+H" shortcut?

You can try "Clear the startup cache..." in "Help -> More Troubleshooting Information" (about:support).

Hữu ích?

more options

History opens just fine! That's a great workaround for now! Bookmarks manager still doesn't work after clearing the startup cache. Also didn't mention in my original post but the shortcut doesn't work in safe mode either.

Được chỉnh sửa bởi Jivix vào

Hữu ích?

more options

You do use the en-US locale? Do you see this "Ctrl+Shift+O" shortcut ('O' as in Organizer) listed in the Bookmarks menu (Alt+B)?

Hữu ích?

more options

Yes, I use English, and it shows the correct shortcut in the bookmarks menu.

Hữu ích?

more options

I received a reply on email that isn't visible on this thread, but I also confirmed the Ctrl-Shift-B to open/close the bookmarks bar is working normally, and I tried running a firefox installer again to clear corrupt files and that did not help either.

Hữu ích?

more options

Reboot the computer into Windows Safe Mode with network support to see if that has effect.


The email about a reply you received looks like generated via AI and has a spam link and has been hidden by a moderator.

Hữu ích?

more options

Giải pháp được chọn

Thanks cor-el, that did indeed restore the shortcut function. I was very confused why this would help with exclusively this hotkey and not affect anything else.

That let to me doing an exhaustive study of all applications that run in my user space on startup to see which ones have keyboard shortcuts.

Despite not having a startup entry or task tray icon, I discovered a running application called "AMD Software: Host Application" running on my system. I believe this was installed a couple months ago as part of a driver update, quite possibly with the MSI motherboard's drivers.

Bizarrely, by default the app only used L, K, and F11 for hotkey bindings, but I can confirm that disabling the hotkey feature entirely immediately allowed me to open my bookmarks again.

I can only conclude that there is something wrong with the AMD software that is causing it to capture more hotkeys than programmed for. It appears that others are experiencing this issue as well: https://community.amd.com/t5/pc-drivers-software/amd-adrenalin-is-stealing-keyboard-shortcuts-and-breaking-almost/td-p/667591

I appreciate the help!

Được chỉnh sửa bởi Jivix vào

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.