Unable to send or receive mail
I have reset my password several times both in the pop up dialog box in my mail account and in the "pass" box within settings. The password is correct as I am able to access my mail on the Comcast server via FireFox and also on my iPhone. Each time I reentered the password, I have rebooted the PC.
We had the same issue with my wife's account initially, but hers is now working!! Used the same method with hers.
Both were working fine this morning. To my knowledge I had not made any changes to Thunderbird.
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You say that you are unable to send or receive email - but that it's working fine. Is the problem resolved?
The problem exist only in Thunderbird on my PC. No problem at all on my iPad, iPhone or using the Comcast server from within Firefox on the PC. Last night my wife's account starting working in Thunderbird, but it is down again this morning. Plan to look at the "Profile" later this morning.
My wife's account starting working this morning, all by its self. Mine still wants a new password, even though the existing one is valid. Don't want to reset it here and then on lots of other devices that do accept it.
Can I save the Profile, then delete and reinstall a new Thunderbird without losing all my old message files?
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