
Thunderbird appears to have disappeared from my computer
My Macbook Pro has been crashing - sometimes Firefox, sometimes Thunderbird -sometimes multiple times/day. I've saved many of the crash reports in case they might help someone know how to fix this. An Apple tech person diagnosed my memory was broken, so I just got a new logic board and reinstalled all my data from my Time Machine backup. Then a message popped up that Thunderbird was damaged and should be put in the trash. Around the same time i replied to an email from someone at Thunderbird donor who was responding to a question i had about a small donation i tried to make - i explained i was having trouble with Thunderbird. At that time, i could see the Thunderbird icon in my task bar. When talking with someone from Apple support this evening who was helping me answer a couple of questions, including about a new "mail" icon that showed up in my task bar, I mentioned that i'd like to learn how to back up or archive my emails in Thunderbird. That's when i saw that the Thunderbird icon - had disappeared. The Apple support person and i searched all over my computer for the Thunderbird app, but couldn't find it. I'm really nervous. I have over 300,000 emails I've been wanting to learn how to archive - or something. I don't want to delete most of them. I hope someone can help me find everything. Thank you.
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Tất cả các câu trả lời (2)
If there is a problem with the application itself, you may just download it and install it again.
Your mail is stored separately from the application. On a Mac, your Thunderbird data would be stored in ~/Library/Thunderbird/, where the '~' at the beginning represents the user home folder. If you have a backup of your data, you just have to restore that folder to get access to your mail again.
Thank you. I'm preparing for meetings now and I'm having other computer problems to work around. I bought a new copy of Microsoft Office 2024, but can't install it, so i can't copy and paste anything from a doc for this meeting. I'll try this suggestion as soon as i can. I find the way gmail is organized on my computer when i access it directly is much more cumbersome and time consuming than via Thunderbird. I don't know if my emails and other info in Thunderbird is backed up or not. Thank you again.