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Thunderbird appears to have disappeared from my computer

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  • Trả lời mới nhất được viết bởi pat wj

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My Macbook Pro has been crashing - sometimes Firefox, sometimes Thunderbird -sometimes multiple times/day. I've saved many of the crash reports in case they might help someone know how to fix this. An Apple tech person diagnosed my memory was broken, so I just got a new logic board and reinstalled all my data from my Time Machine backup. Then a message popped up that Thunderbird was damaged and should be put in the trash. Around the same time i replied to an email from someone at Thunderbird donor who was responding to a question i had about a small donation i tried to make - i explained i was having trouble with Thunderbird. At that time, i could see the Thunderbird icon in my task bar. When talking with someone from Apple support this evening who was helping me answer a couple of questions, including about a new "mail" icon that showed up in my task bar, I mentioned that i'd like to learn how to back up or archive my emails in Thunderbird. That's when i saw that the Thunderbird icon - had disappeared. The Apple support person and i searched all over my computer for the Thunderbird app, but couldn't find it. I'm really nervous. I have over 300,000 emails I've been wanting to learn how to archive - or something. I don't want to delete most of them. I hope someone can help me find everything. Thank you.

My Macbook Pro has been crashing - sometimes Firefox, sometimes Thunderbird -sometimes multiple times/day. I've saved many of the crash reports in case they might help someone know how to fix this. An Apple tech person diagnosed my memory was broken, so I just got a new logic board and reinstalled all my data from my Time Machine backup. Then a message popped up that Thunderbird was damaged and should be put in the trash. Around the same time i replied to an email from someone at Thunderbird donor who was responding to a question i had about a small donation i tried to make - i explained i was having trouble with Thunderbird. At that time, i could see the Thunderbird icon in my task bar. When talking with someone from Apple support this evening who was helping me answer a couple of questions, including about a new "mail" icon that showed up in my task bar, I mentioned that i'd like to learn how to back up or archive my emails in Thunderbird. That's when i saw that the Thunderbird icon - had disappeared. The Apple support person and i searched all over my computer for the Thunderbird app, but couldn't find it. I'm really nervous. I have over 300,000 emails I've been wanting to learn how to archive - or something. I don't want to delete most of them. I hope someone can help me find everything. Thank you.

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Tất cả các câu trả lời (2)

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If there is a problem with the application itself, you may just download it and install it again.

Your mail is stored separately from the application. On a Mac, your Thunderbird data would be stored in ~/Library/Thunderbird/, where the '~' at the beginning represents the user home folder. If you have a backup of your data, you just have to restore that folder to get access to your mail again.

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Thank you. I'm preparing for meetings now and I'm having other computer problems to work around. I bought a new copy of Microsoft Office 2024, but can't install it, so i can't copy and paste anything from a doc for this meeting. I'll try this suggestion as soon as i can. I find the way gmail is organized on my computer when i access it directly is much more cumbersome and time consuming than via Thunderbird. I don't know if my emails and other info in Thunderbird is backed up or not. Thank you again.

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