Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

I cannot connect to Internet with Firefox

  • 2 trả lời
  • 35 gặp vấn đề này
  • 9 lượt xem
  • Trả lời mới nhất được viết bởi rpmanfredo

AnonymousUser
AnonymousUser
more options

I have the same issue with Firefox 3.6.6 since 3 p.m. gmt, on Windows 7 environment and NIS 2010.

Pop-up message from NIS invited me to restart my computer. After restarting, I have noticed these files in quarantining: nssdbm3.dll, softokn3.dll, freebl3.dl. Extension has been renamed .chk.

Since them, each time I launch firefox, I can see this error message with the error console: Erreur : uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/components/nsUrlClassifierListManager.js :: PROT_ListManager :: line 79" data: no]

URL of affected sites

http://

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)

I have the same issue with Firefox 3.6.6 since 3 p.m. gmt, on Windows 7 environment and NIS 2010. Pop-up message from NIS invited me to restart my computer. After restarting, I have noticed these files in quarantining: nssdbm3.dll, softokn3.dll, freebl3.dl. Extension has been renamed .chk. Since them, each time I launch firefox, I can see this error message with the error console: Erreur : uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/components/nsUrlClassifierListManager.js :: PROT_ListManager :: line 79" data: no] == URL of affected sites == http:// == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)

Giải pháp được chọn

There appears to be a problem with Norton recognizing those files as valid. See: http://community.norton.com/t5/Norton-Internet-Security-Norton/What-is-WS-Reputation-1/m-p/243005/highlight/true

Here is how to find this kind of information: In Google search type "firefox norton freebl3.dll nssdbm3.dll" (including the quotation marks) and it is the second item.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

TXGuy
TXGuy
more options

Giải pháp được chọn

There appears to be a problem with Norton recognizing those files as valid. See: http://community.norton.com/t5/Norton-Internet-Security-Norton/What-is-WS-Reputation-1/m-p/243005/highlight/true

Here is how to find this kind of information: In Google search type "firefox norton freebl3.dll nssdbm3.dll" (including the quotation marks) and it is the second item.

rpmanfredo
rpmanfredo
more options

I just Installed Firefox 3.6.12 for the Mac. This was a fresh install after I rebuilt my system. I downloaded Firefox and installed it. I then copied the support files from the version I had, and the first time I tried to run Firefox I received this error. I do not have any Norton software on my Mac or any other anti-virus software on my Mac. In fact, the only additional software I have installed is iWork 09, iLife 09, Open Office and Microsoft Office 2004 for the Mac. I am going to see if I can find the earlier release of Firefox to see if that will work. Any ideas will be greatly appreciated.