Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Why does Firefox show as an external drive on my Mac when I download.

  • 3 trả lời
  • 80 gặp vấn đề này
  • 41 lượt xem
  • Trả lời mới nhất được viết bởi redpoll

more options

When I download Firefox using the 3 step guide for my Mac, the icon is shown as an external drive and not the usual Firefox icon. I drag it into the Apps folder as suggested, but when I try to follow the next steps to place in the dock it will not do it. I try clicking on the icon to open firefox but nothing works. Can you help? Operating system Mac 0S10 .4

I tried to download Firefox for the first time

User Agent

Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_4_11; en) AppleWebKit/533.16 (KHTML, like Gecko) Version/4.1 Safari/533.16

When I download Firefox using the 3 step guide for my Mac, the icon is shown as an external drive and not the usual Firefox icon. I drag it into the Apps folder as suggested, but when I try to follow the next steps to place in the dock it will not do it. I try clicking on the icon to open firefox but nothing works. Can you help? Operating system Mac 0S10 .4 == I tried to download Firefox for the first time == == User Agent == Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_4_11; en) AppleWebKit/533.16 (KHTML, like Gecko) Version/4.1 Safari/533.16

Giải pháp được chọn

Hi. Thanks for getting back to me.... You are right I missed the bit where you have to drag the icon across on the display that pops up. It is not clear that you have to do this. I was dragging the dmg file from the desktop into my Apps folder which was the mistake. All good now and Firefox is working nicely. Thanks Bernie

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

more options
more options

Giải pháp được chọn

Hi. Thanks for getting back to me.... You are right I missed the bit where you have to drag the icon across on the display that pops up. It is not clear that you have to do this. I was dragging the dmg file from the desktop into my Apps folder which was the mistake. All good now and Firefox is working nicely. Thanks Bernie

more options

Everytime i open firefox the drive icon appears on my desktop. It shows in finder as a drive. I am using new Imac. Is this normal and if not how do I correct it

Được chỉnh sửa bởi redpoll vào