Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Help I need help. i get this message'Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem.' How do i fix this?

  • 2 trả lời
  • 132 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem.

Well that is the message i get. I can still use firefox(version3.6.8)

Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem. Well that is the message i get. I can still use firefox(version3.6.8)

Tất cả các câu trả lời (2)

more options

That is a problem with installing an add-on. You can try removing some files related to add-ons.

  1. Open your profile folder in Windows Explorer, for details of how to find it see profiles.
  2. Close Firefox
  3. In the profile folder delete extensions.rdf, extensions.cache and extensions.ini
  4. Open the extensions folder that is inside the profile folder
  5. If there is a folder called staged-xpis delete it.
  6. Restart Firefox to see if the error has gone
more options

You get that error if an extension is using an old and no longer supported method to install a plugin.

Which plugin are you trying to install?

See also http://kb.mozillazine.org/Unable_to_install_themes_or_extensions