Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

When I use the Google search engine on the Firefox homepage after a few clicks on the information a new Google search page comes up without any of my information.

  • 1 trả lời
  • 3 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

I type in the information that I am searching for from the Google Search engine located on the Firefox homepage. My information comes up and if I click on more sites a new Google search engine comes up without any information. When I back click to see my information it appears for a few seconds and that new Google page returns.

I type in the information that I am searching for from the Google Search engine located on the Firefox homepage. My information comes up and if I click on more sites a new Google search engine comes up without any information. When I back click to see my information it appears for a few seconds and that new Google page returns.

Tất cả các câu trả lời (1)

more options

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website