Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Using Firefox I cannot log into my forum. I input correct username and password but I am just represented with login. Works on IE8 or Crome and used to work on Firefox

  • 3 trả lời
  • 23 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

I am using Windows 7 but this also happened in my Admin a/c on Vista but was Ok on ordinary user account on same computer. Now I cannot log in to my forum either in Admin or other a/c using Firefox 3.6.12

I am using Windows 7 but this also happened in my Admin a/c on Vista but was Ok on ordinary user account on same computer. Now I cannot log in to my forum either in Admin or other a/c using Firefox 3.6.12

Giải pháp được chọn

Such behavior can be caused by corrupted cookies or cookies that are blocked by Firefox or an extension or blocked by security software (firewall).

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite and cookies.txt, if they exist, in the Profile Folder in case cookies.sqlite got corrupted.

If that didn't help then make sure that your firewall isn't blocking cookies.

Đọc câu trả lời này trong ngữ cảnh 👍 2

Tất cả các câu trả lời (3)

more options

Giải pháp được chọn

Such behavior can be caused by corrupted cookies or cookies that are blocked by Firefox or an extension or blocked by security software (firewall).

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite and cookies.txt, if they exist, in the Profile Folder in case cookies.sqlite got corrupted.

If that didn't help then make sure that your firewall isn't blocking cookies.

more options

Thanks for speedy reply. Worked like a dream! I cleared cache and then cleared out cookies for my forum and was able to log in OK. Phew!!! Looks like I may be able to keep Firefox as my default browser!