Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

The physical "remember password" button is not working, although the other two buttons are working.

  • 4 trả lời
  • 11 gặp vấn đề này
  • 10 lượt xem
  • Trả lời mới nhất được viết bởi BothanSpy11

more options

When the prompt after entering a password drops down ("Do you want Firefox to remember the password for ______ on ______.com"), the three buttons pop up (Remember, Never for This Site, and Not Now). The remember button is not working at all, like I click it and it does not go away, it just depresses and stays there. The other two buttons, however, are still working.

When the prompt after entering a password drops down ("Do you want Firefox to remember the password for ______ on ______.com"), the three buttons pop up (Remember, Never for This Site, and Not Now). The remember button is not working at all, like I click it and it does not go away, it just depresses and stays there. The other two buttons, however, are still working.

Tất cả các câu trả lời (4)

more options

This can be a problem with the files that Firefox uses to store the passwords.

See:

more options

which files? also, how do i fix it then?

more options

If you see saved names and passwords in the Password Manager (Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords") then you can use the Password Exporter extension to create a backup of the passwords.

Check that the exported (xml) file has all the names and passwords.

Rename key3.db to key3.db.old and rename signons.sqlite to signons.sqlite.old and remove all other signons# files (signons2.txt, signons3.txt if they exist) in the Firefox Profile Folder to make Firefox create fresh files.

Help > Troubleshooting Information > Profile Directory: Open Containing Folder

more options

i don't see any saved passwords. i'm trying to move my signons file from 1 hard drive (with files from before new OS install) to the current profile