Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox cannot load a certain website, but other people I have talked to can access that same website.

  • 2 trả lời
  • 5 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi mysticaldreams

more options

I was at a chat site today, when it suddenly went blank. I tried to go back to that chat site, but I get the problem loading page error, that says Firefox can't establish a connection to the server at that site. I have asked a few people on my messenger if they can get to that site, and they can. Why can't I?

I was at a chat site today, when it suddenly went blank. I tried to go back to that chat site, but I get the problem loading page error, that says Firefox can't establish a connection to the server at that site. I have asked a few people on my messenger if they can get to that site, and they can. Why can't I?

Tất cả các câu trả lời (2)

more options

Other things that need your attention:

Your More system details list list shows two old Flash plugins.

  1. Shockwave Flash 10.0 r32
  2. Shockwave Flash 9.0 r124

Update the Flash plugin to the latest version.

You can find the old Flash 9.0 plugin file NPSWF32.DLL in the plugins folder within the Firefox program folder (C:\Program Files\Mozilla Firefox\plugins\) and remove that file.
Also remove the flashplayer.xpt file in the components folder, if it is there.

See also:

Được chỉnh sửa bởi cor-el vào

more options

I've checked those things. Flash 10.2 installed. I can't find 10.0 or 9.0 as you said. I've deleted cookies. I've rebooted. I still cannot access that site.