Firefox 4 does not work
The new version of Firefox does not work. This is the msg I keep getting on my screen:
XML Parsing Error: undefined entity Location: jar:file:///C:/Users/Owner/AppData/Roaming/Mozilla/Firefox/Profiles/9hktqkhs.default/extensions/speedtest@gotomyhelp.com/chrome/speedtest.jar!/content/netError.xhtml
Line Number 392, Column 33:&netOffline.longDesc;
^
The new version of Firefox does not work. This is the msg I keep getting on my screen:
XML Parsing Error: undefined entity
Location: jar:file:///C:/Users/Owner/AppData/Roaming/Mozilla/Firefox/Profiles/9hktqkhs.default/extensions/speedtest@gotomyhelp.com/chrome/speedtest.jar!/content/netError.xhtml
Line Number 392, Column 33: <div id="ed_netOffline">&netOffline.longDesc;</div>
--------------------------------^
Tất cả các câu trả lời (1)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in Safe mode:
- Help > Restart with Add-ons Disabled
- Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)