Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

While downloading the latest version of Firefox: unable to connect to the update server.

  • 1 trả lời
  • 1 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

The "Downloading Firefox" screen indicates "Connecting to the update server..." but the download process ends there. As if I don't have an Update Server.

The "Downloading Firefox" screen indicates "Connecting to the update server..." but the download process ends there. As if I don't have an Update Server.

Tất cả các câu trả lời (1)

more options

If you have problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.