I can't open mp3 file attachments. Can you help?
I can download an mp3 attachment but then I can't open it. It is set up to open with the default setting windows media player but the file will not open. Can you help?
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Open Firefox -> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox and it should be ok. You can enable the Add-ons later. Check and tell if its working.
I'm sorry I don't understand.
go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now
go to Tools Menu -> Add-ons -> Extensions section -> REMOVE any Unwanted/Suspicious Extension (add-ons) -> Restart Firefox
You can enable the Trustworthy Add-ons later. Check and tell if its working.
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