Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

How do I recover accidentally deleted Certificate Authority?

  • 5 trả lời
  • 17 gặp vấn đề này
  • 9 lượt xem
  • Trả lời mới nhất được viết bởi Jefreestyles

more options

Hi,

Running Firefox 5 on Ubuntu 10.10 and while troubleshooting some other issues, I believe I have deleted a Certificate Authority accidentally. Because of this I cannot securely access Facebook or any https Google sites. I can, however, access Bank of America and other https sites no problem.

Also, I can access these sites in Chrome without issue (but I prefer Firefox).

I'm looking for a way to recreate or repopulate the CAs. I tried uninstalling/reinstalling Firefox but that didn't seem to work. I'm at the point where I feel like I'll have to reinstall the OS, but I don't want to get to that point if at all possible.

Any ideas much appreciated.

Regards, Joe

Hi, Running Firefox 5 on Ubuntu 10.10 and while troubleshooting some other issues, I believe I have deleted a Certificate Authority accidentally. Because of this I cannot securely access Facebook or any https Google sites. I can, however, access Bank of America and other https sites no problem. Also, I can access these sites in Chrome without issue (but I prefer Firefox). I'm looking for a way to recreate or repopulate the CAs. I tried uninstalling/reinstalling Firefox but that didn't seem to work. I'm at the point where I feel like I'll have to reinstall the OS, but I don't want to get to that point if at all possible. Any ideas much appreciated. Regards, Joe

Tất cả các câu trả lời (5)

more options

Which error do you get and who is the issuer of the certificates that do not work?

You can only remove trust bits from build-in root certificates.

Try to Rename or remove secmod.db (secmod.db.old) in the Firefox Profile Folder.

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

You may have to rename cert8.db (cert8.db.old) as well.
Firefox will create new files.

more options

cor-el,

That seems to have done the trick. Thanks for the assist.

JJJ

more options

Thanks for your helpful information! I think you just solved a similar problem I've been having for quite awhile.

more options

Thank you so much, cor-el! Your steps worked like a charm. I renamed secmod.db to secmod-old.db, closed Firefox, and renamed cert8.db to cert8-old.db. Now when I opened up Firefox, Google Accounts and our JIRA helpdesk site opened up just fine.

A story should be told on how you managed to figure this out.