Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

FierFox will not close, Window is gone, FireFox still running.

  • 1 trả lời
  • 2 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi SafeBrowser

more options

I have a Windows 7 Pro (64bit) Intel i5 desktop computer. On occation after closing FireFox window FireFox will still be running. If I try to open a new window later I get a message that FierFox is still running. Trying to close does not work - needs a reboot. Now works fine.

I have a Windows 7 Pro (64bit) Intel i5 desktop computer. On occation after closing FireFox window FireFox will still be running. If I try to open a new window later I get a message that FierFox is still running. Trying to close does not work - needs a reboot. Now works fine.

Tất cả các câu trả lời (1)

more options

Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.

NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open. Wait a few seconds (10-30) before trying to start Firefox again.


  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: