Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Why is Firefox creating pending crash reports when it's not crashing?

  • 2 trả lời
  • 2 gặp vấn đề này
  • 9 lượt xem
  • Trả lời mới nhất được viết bởi John99

more options

I am running Windows XP SP3 and Firefox 9.0.1.

I have 31328 files in Application Data\Mozilla\Firefox\Crash Reports\pending constituting 342MB. The oldest files are from July 2010 and, for example, there are 88 files there created today and 324 files created yesterday.

My question is why is Firefox creating these crash report files when Firefox is not crashing? My last Firefox crash was too long ago to remember exactly.

I am running Windows XP SP3 and Firefox 9.0.1. I have 31328 files in Application Data\Mozilla\Firefox\Crash Reports\pending constituting 342MB. The oldest files are from July 2010 and, for example, there are 88 files there created today and 324 files created yesterday. My question is why is Firefox creating these crash report files when Firefox is not crashing? My last Firefox crash was too long ago to remember exactly.

Tất cả các câu trả lời (2)

more options

I think I figured out my problem. Even though Firefox wasn't crashing, apparently some of my plugins were causing conflicts and creating these pending crash reports. Firefox doesn't keep your plugins up-to-date, you have to do it manually. I used https://www.mozilla.org/en-US/plugincheck/ to see which of my plugins were outdated. Of the outdated plugins, I updated the ones I recognised and disabled the ones I didn't (disable plugins by going to Tools - Add-ons, and click on the Plugins tab). And that seems to have stopped the crash reports being created.

more options

Glad you sorted out the problem, thanks for posting back with the information.

One posibility is that the info related to FlashPlayer crashes, these can sometimes be fairly frequent, and are only submitted if you opt to submit them.