Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox browser keeps going into not responding mode and the firefox experts continue to "not respond" to the problem. Firefox 11.0 and W7.

  • 1 trả lời
  • 12 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi user633449

more options

Firefox browser keeps going into not responding mode and the firefox experts continue to "not respond" to the problem. Firefox 11.0 and W7. When will you respond??

Firefox browser keeps going into not responding mode and the firefox experts continue to "not respond" to the problem. Firefox 11.0 and W7. When will you respond??

Tất cả các câu trả lời (1)

more options

Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works find in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.

A few other basic trouble shooting things you can try is this: Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers.

Update all your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. you can uninstall this program after you clean off any infections.


Now when Firefox hangs, is this randomly, on specific websites, etc.? You can also read https://support.mozilla.org/en-US/kb/Firefox-hangs