Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

A strange icon appeared on my toolbar. It is rectangular with rounded corners. Inside the rectangle, it has a small icon that looks like a building. The colors are grey and light grey. What is it? How do I erase it?

  • 6 trả lời
  • 1 gặp vấn đề này
  • 11 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

A strange icon appeared on my toolbar. It is rectangular with rounded corners. Inside the rectangle, it has a small icon that looks like a building. The colors are grey and light grey. What is it? How do I erase it?.

The icon is on the left side of the toolbar just below the bookmarks toolbar.

A strange icon appeared on my toolbar. It is rectangular with rounded corners. Inside the rectangle, it has a small icon that looks like a building. The colors are grey and light grey. What is it? How do I erase it?. The icon is on the left side of the toolbar just below the bookmarks toolbar.

Tất cả các câu trả lời (6)

more options

Is it the home button? (look at https://support.mozilla.org/en-US/kb/how-do-i-customize-toolbars, in the first image, is it the small box on the very right hand side with a small house in it?).

You can customize your toolbars using the link I gave above to show or hide whatever icons you want.

more options

Thanks. But it is not the icon with the house. This icon is about 2" wide and 1/2" tall. I cannot move it. It is in the line below bookmarks icon.

more options

Ok then, it is likely some other extension or something. Would you mind posting a screenshot?

Try starting Firefox in Safe Mode. Do you still see it? If you don't, try disabling your extensions one by one, does disabling one of them make the icon go away?

more options

Does that icon has a tooltip to identify its origin and use?

more options

No, it does not have a tooptip.

more options

That is a replacement icon for a not working plugin that may have been added by an extension.

You can check in (F10) View > Toolbars or Firefox > Options to see if any toolbars are listed that aren't displayed.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).