Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Why are long downloads ending prematurely?

  • 4 trả lời
  • 4 gặp vấn đề này
  • 618 lượt xem
  • Trả lời mới nhất được viết bởi Natural_Born_Nerd

more options

I just tried twice to download OpenOffice 3.4 on a dial-up connection. The file is supposed to be 145MB (only practical as an overnight download, to be sure). The first time, it stopped at 655KB. The second time, I tried it from a different mirror site. This time it stopped at 29.3MB. Both times it had said the download would be 145MB, yet both times it appeared to think the download had completed far short of that. What the heck is happening?

I just tried twice to download OpenOffice 3.4 on a dial-up connection. The file is supposed to be 145MB (only practical as an overnight download, to be sure). The first time, it stopped at 655KB. The second time, I tried it from a different mirror site. This time it stopped at 29.3MB. Both times it had said the download would be 145MB, yet both times it appeared to think the download had completed far short of that. What the heck is happening?

Tất cả các câu trả lời (4)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See also:

more options

Sorry for my delay in replying. I tried it with antivirus real-time protection turned off, and got only about 46MB of it. I tried again, this time in Internet Explorer, and got the whole thing.

I rarely had any trouble downloading big files in FF 3.6; when I did, it was usually a problem at the source. What has changed?

more options

please try updating to firefox 13 and see if the issue is persisting. if so, please also try launching firefox in safemode once to see if you can reproduce the problem there...

Update Firefox to the latest release

Diagnose Firefox issues using Troubleshoot Mode

more options

A couple of nights ago I tried downloading a 69.7MB Java update from Oracle. I've upgraded to Firefox 13 and tried it with antivirus real-time protection turned on. The whole thing came through. Then I decided to upgrade Java to version 7 instead of just patching version 6. I downloaded the 87.9MB update to do that, and again got the whole file.

It's looking like there's a bug in Firefox 12's download engine that's been fixed in version 13. I may try it with a bigger file to make sure.