Hi dewayne24,

We are aware of the issue and working with Adobe to find a fix. Here are a few workarounds you might want to try:

• Disable realplayer or any other record type addon/including extensions plugins
• Then try disabling protected mode if that doesn't work: http://forums.adobe.com/thread/1018071?tstart=0
• If it's still really crashy, make sure IPC is on by going to about:config and looking for dom.ipc.plugins.enabled. It should be set to true for your system architecture.

when you say disable realplayer, are you referring in the browser?

That is about the RealPlayer Browser Record Plugin extension (Tools > Add-ons > Extensions).

• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

• https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems
• https://support.mozilla.org/en-US/kb/flash-crashes-or-does-not-load-firefox-13