Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Why does my "save" feature not respond whenever I try to save a page and the program has to close?

more options

I use a notebook computer with Windows 7.

When I make a purchase, for instance, and want to save the confirmation page, the "Save" box comes up with all of my folders in it. I enter the name of the file I want to save but then my computer stops responding so I have to shutdown Firefox completely, wait a few minutes, and try again. Again, my computer stops responding and I have to shutdown Firefox. This happens all the time but when i use Internet Explorer, I don't have this problem.

I install all of the updates when I'm told to and restart the program but it seems as though every time there's an upgrade to Firefox, more problems start happening.

I started using Firefox because I really don't like Internet Explorer but I'm using IE more and more lately because of the problems with Firefox.

What's going on? It can't be my computer if I don't have the same problems when using IE.

I use a notebook computer with Windows 7. When I make a purchase, for instance, and want to save the confirmation page, the "Save" box comes up with all of my folders in it. I enter the name of the file I want to save but then my computer stops responding so I have to shutdown Firefox completely, wait a few minutes, and try again. Again, my computer stops responding and I have to shutdown Firefox. This happens all the time but when i use Internet Explorer, I don't have this problem. I install all of the updates when I'm told to and restart the program but it seems as though every time there's an upgrade to Firefox, more problems start happening. I started using Firefox because I really don't like Internet Explorer but I'm using IE more and more lately because of the problems with Firefox. What's going on? It can't be my computer if I don't have the same problems when using IE.

Tất cả các câu trả lời (1)

more options

Have you tried the suggestions in this article? What to do if you can't download or save files.

Also, although it's not a complete replacement, I usually print those kinds of pages to PDF.