We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

FF now freezes ~every 10 mins. Get Adboe "script in this movie is causing Flash to run slowly." reinstalled FF and have latest versions of FF&Flash. Help pls

  • 2 trả lời
  • 15 gặp vấn đề này
  • 17 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

jonross
jonross
more options

Have used FF since v1. NEVER had a problem. NOW it freezes like every 10 minutes from any random web page on computers at home AND work. Have researched this and have done the following: 1) reinstalled FF, 2) updated to latest versions of both FF and Adobe Flash per instructions here. It still freezes.

The message I get is: "A script in this movie is causing Adobe Flash Player to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?"

Then a dialog box that you can't click in eventually after 2-5 mins FF starts working again - until it doesn't.

I "heart" FF - but don't have the time to troubleshoot and fiddle with my browser just so it works. Looks like I am being FORCED to make the move to Chrome, which is a shame.

Anything I can do?

Thanks!

Have used FF since v1. NEVER had a problem. NOW it freezes like every 10 minutes from any random web page on computers at home AND work. Have researched this and have done the following: 1) reinstalled FF, 2) updated to latest versions of both FF and Adobe Flash per instructions here. It still freezes. The message I get is: "A script in this movie is causing Adobe Flash Player to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?" Then a dialog box that you can't click in eventually after 2-5 mins FF starts working again - until it doesn't. I "heart" FF - but don't have the time to troubleshoot and fiddle with my browser just so it works. Looks like I am being FORCED to make the move to Chrome, which is a shame. Anything I can do? Thanks!

Tất cả các câu trả lời (2)

Jan.
Jan.
more options

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin