Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox opens but only for a half a second. than the screen goes transparant

  • 3 trả lời
  • 6 gặp vấn đề này
  • 9 lượt xem
  • Trả lời mới nhất được viết bởi C_Bronoord

more options

Firefox worked great till I closed a movie on YouTube. Then the screen went transparent and only the 3 buttons on the right top of the screen were shown. I have restarted my pc, re-installed firefox, but the problem remains. When I start the program, It shows the correct browser for only a flash before the screen becomes transparent and nothing can be done. No menu bar, no orange button, just the three close buttons on the right.

Firefox worked great till I closed a movie on YouTube. Then the screen went transparent and only the 3 buttons on the right top of the screen were shown. I have restarted my pc, re-installed firefox, but the problem remains. When I start the program, It shows the correct browser for only a flash before the screen becomes transparent and nothing can be done. No menu bar, no orange button, just the three close buttons on the right.

Tất cả các câu trả lời (3)

more options

hello C_Bronoord, can you try launching firefox in safe mode by pressing the shift key while it is starting and see if the issue is occurring there too? maybe a theme or hardware acceleration is interfering here...

if safemode is working, you can try disabling hardware acceleration in firefox > options > advanced > general and or disable addons that might cause the problem. it also would be interesting which graphics hardware (adapter description, driver date & driver version) you are using - you can access this information in firefox > help > troubleshooting information towards the bottom of that page... thank you

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

edit: from another user we found out that this might be related to malware, could you see if you have the same addons installed, remove/disable them & run a in-depth scan of your system with security software - see https://support.mozilla.org/en-US/questions/940393#answer-377118

Được chỉnh sửa bởi philipp vào

more options

Scanned my entire computer with Avast AntiVirus. Nothing found

more options

Working again. Thank you SO MUCH