Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

cant use some funtions in firefox but still work with internet explorer, too long to explain in one ssentence

  • 2 trả lời
  • 3 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

recently I have found that certain buttons on sites like facebook and others will not function when I am using firefox but if I use internet explorer those same buttons work fine. one example is the log out button in facebook. you can click on the command button all day but nothing happens. First thought this was a facebook issue but noticed certain command buttons did not work in other sites as well. Went to i.e. and everything works fine what has happened

recently I have found that certain buttons on sites like facebook and others will not function when I am using firefox but if I use internet explorer those same buttons work fine. one example is the log out button in facebook. you can click on the command button all day but nothing happens. First thought this was a facebook issue but noticed certain command buttons did not work in other sites as well. Went to i.e. and everything works fine what has happened

Tất cả các câu trả lời (2)

more options

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
Troubleshoot Firefox issues using Firefox SafeMode

When in Safe Mode...

  • The status of plug-ins is not affected.
  • Custom preferences are not affected.
  • All extensions are disabled.
  • The default theme is used, without a persona.
  • userChrome.css and userContent.css are ignored.
  • The default toolbar layout is used.
  • The JIT Javascript compiler is disabled.
  • Hardware acceleration is disabled.


  • You can open the Firefox 15.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.


To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.


If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When you figure out what is causing that, please let us know. It might help other user's who have that problem.

more options

Problems with buttons and links at the top of the page not working can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.