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Can't reserve books on my library website even though I did when I originally used Firefox

  • 1 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

pshugall
pshugall
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When I try to reserve a book on the library website I get a message : The requested document is not available in Firefox's cache. As a security precaution, Firefox does not automatically re-request sensitive documents. This just started happening yesterday, and until then it always worked.

When I try to reserve a book on the library website I get a message : The requested document is not available in Firefox's cache. As a security precaution, Firefox does not automatically re-request sensitive documents. This just started happening yesterday, and until then it always worked.

Giải pháp được chọn

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Please Update to the latest Firefox 18.0.x version.

  • Help > About Firefox

The Firefox Firefox/11.0 version that you currently run is no longer supported with security updates.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Giải pháp được chọn

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Please Update to the latest Firefox 18.0.x version.

  • Help > About Firefox

The Firefox Firefox/11.0 version that you currently run is no longer supported with security updates.