when I go to tools then options firefox stopes working and freezes
when I go to tools then options Firefox freezes and I have to go to task manager and end task to close Firefox and it has been like this for a long time. I just had my computer in the shop and had them go over everything and when I got it back it worked ONCE then stopped again ?
when I go to tools then options Firefox freezes and I have to go to task manager and end task to close Firefox and it has been like this for a long time. I just had my computer in the shop and had them go over everything and when I got it back it worked ONCE then stopped again ?
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.