I cannot open PDFs. It says that it is not supported, but that I may be able to open the document natively?
I disabled the Adobe Acrobat NPAPI plug in and it is finally opening up a download box. However, once I go to open the document a box called file conversion pops up and it asks me to select the encoding that makes your document readable. I picked Max OS (default) and the document opens with weird computer jargon. I'm not sure where to go from here.
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The Adobe Reader plugin may not be working properly on Mac.
- https://support.mozilla.org/kb/pdf-files-are-blank-and-cant-be-downloaded-mac
- https://support.mozilla.org/kb/Opening+PDF+files+within+Firefox
Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
When I followed the steps that you indicated above there is no option to use an external adobe reader application or preview application instead. I attached a screen shot of what I saw. I really appreciate any help that you can give me.
OMG. I think that I finally fixed it. Thank you for your suggestion. I ended up downloading a PDF add-on which seemed to fix the problem. : )