Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I can't open Firefox because it crashes at startup even in Safe Mode. How can I fix this?

  • 2 trả lời
  • 4 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Ross Marsden

more options

Here is the Crash ID: bp-fb854508-a42d-4a50-98a6-a30d02130306 I updated to the latest version of Ff V19 is it? I am on WinXP with AVG (8.5.455) antivirus. Both are fully uptodate. In AVG I have disabled "Link Scanner" and "Resident Shield" in case these were interfeering with Ff.

Google Chrome is behaving the same - crash report dialog appears immediatly on launch (and on PC start up).

Here is the Crash ID: bp-fb854508-a42d-4a50-98a6-a30d02130306 I updated to the latest version of Ff V19 is it? I am on WinXP with AVG (8.5.455) antivirus. Both are fully uptodate. In AVG I have disabled "Link Scanner" and "Resident Shield" in case these were interfeering with Ff. Google Chrome is behaving the same - crash report dialog appears immediatly on launch (and on PC start up).

Giải pháp được chọn

hello, do you have any toolbars, imesh, data manager or other similar suspicious programs installed on your pc? if so please remove them from your windows control panel - a component of those programs (datamngr.dll) is causing the crashes.

Đọc câu trả lời này trong ngữ cảnh 👍 2

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

hello, do you have any toolbars, imesh, data manager or other similar suspicious programs installed on your pc? if so please remove them from your windows control panel - a component of those programs (datamngr.dll) is causing the crashes.

more options

Thank you madperson for taking the time to answer my question.

I found two Toolbars; Searchqu and ALOT, and removed them both. I suspect Searchqu was the culprit because I saw "datamngr" flash by as the uninstaller was working away.

Thanks heaps, I i hope someone finds my answer useful as well.

RossM