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'New tab function' has stopped working

  • 3 trả lời
  • 3 gặp vấn đề này
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  • Trả lời mới nhất được viết bởi cor-el

drinkwa2
drinkwa2
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The 'new tab' function has stopped working. When I click on the '+' sign, nothing opens. When I right click on the Firefox tab on the bottom task bar, I used to get one of the menu options that said 'new tab or new window?', but now I only have 3 options showing: "Mozilla Firefox; Pin this program to taskbar; Close window". How do I re-install the 'tab options'?

The 'new tab' function has stopped working. When I click on the '+' sign, nothing opens. When I right click on the Firefox tab on the bottom task bar, I used to get one of the menu options that said 'new tab or new window?', but now I only have 3 options showing: "Mozilla Firefox; Pin this program to taskbar; Close window". How do I re-install the 'tab options'?

Giải pháp được chọn

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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user633449
user633449
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Giải pháp được chọn

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

drinkwa2
drinkwa2 Người tạo câu hỏi
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Thanks...yes, fixed it! Just had to re-enable the Norton Identity Safe toolbar, by going into the tools....add-ons....extensions...& choosing NIS toolbar and Norton Vulnerability Protection.

Great....'new tab' function works again!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that this issue is likely caused by an extension that isn't working properly (e.g. FoxTab).