Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

My laptop crashed and i lost my recovery key. All my bookmarks are still showing up on my android samsung galaxy 4. How can I recover my recovery key?

  • 3 trả lời
  • 4 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi mozilladummy

more options

My laptop crashed and i lost my recovery key. All my bookmarks are still showing up on my android samsung galaxy 4. How can I recover my original recovery key? I tried deleting my account and creating a new one as suggested but now I get a sync error saying the recovery keys don't match. Also is there a way to export my bookmarks from my mobile device?

My laptop crashed and i lost my recovery key. All my bookmarks are still showing up on my android samsung galaxy 4. How can I recover my original recovery key? I tried deleting my account and creating a new one as suggested but now I get a sync error saying the recovery keys don't match. Also is there a way to export my bookmarks from my mobile device?

Giải pháp được chọn

Tất cả các câu trả lời (3)

more options

If you have lost your recovery key then unfortunately there is nothing to do, it can be regenerated but that will cause all data in sync to be deleted. You could try syncing your phone, then disconnecting it from sync, create a new sync account and connect your phone to send the data to that account, but there is a potential for the data to be lost there as well. sorry.

more options

Giải pháp được chọn

more options

Thank you. This worked as described. I was afraid to remove the account from my mobile device because it was the last copy of my bookmarks. I was going to use this as a last resort to enter them all by hand. Thanks to you my problem is solved and all old bookmarks have been restored on my new desktop Firefox with the new updated recovery key.