Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I can only see a little part of flash videos - not the full window

  • 2 trả lời
  • 3 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

I cannot see a flash video in standard size on web site. See my screenshot, showing the missing part on my firefox:

http://up.picr.de/15874821bx.jpg

any here - how it should looks right, the same page with chrome:

http://up.picr.de/15874822ud.jpg

What I already tried: - use a different browser -> with safari and chrome it looks fine

- updated firefox and flash -> problem still exists

- Reset firefox zoom -> problem still exists

- tried different website (Adobe, youtube, vimeo) -> it it everywhere the same problem

- disabled hardware acceleration -> problem still exists

- restarted firefox in Safe Mode -> problem exists also in Safe Mode

So, no more ideas, any suggestions?

ciao mr_drlove

I cannot see a flash video in standard size on web site. See my screenshot, showing the missing part on my firefox: http://up.picr.de/15874821bx.jpg any here - how it should looks right, the same page with chrome: http://up.picr.de/15874822ud.jpg What I already tried: - use a different browser -> with safari and chrome it looks fine - updated firefox and flash -> problem still exists - Reset firefox zoom -> problem still exists - tried different website (Adobe, youtube, vimeo) -> it it everywhere the same problem - disabled hardware acceleration -> problem still exists - restarted firefox in Safe Mode -> problem exists also in Safe Mode So, no more ideas, any suggestions? ciao mr_drlove

Được chỉnh sửa bởi mr_drlove vào

Tất cả các câu trả lời (2)

more options

Hello,

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back soon!

Hope this helps!

Curtis

more options

See:

  • /questions/968863 I'm only getting one quarter of a screen on Flash Player on Firefox