Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Just updated and now videos won't load

  • 2 trả lời
  • 19 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

Everything was working fine until firefox updated, now no videos will load. I tried disabling adblock and clearing my cache that doesn't help. I first noticed this on youtube when the page loaded but the video won't play there is just a blank whit spot. The same thing happens with imbedded videos and on netflix.

Everything was working fine until firefox updated, now no videos will load. I tried disabling adblock and clearing my cache that doesn't help. I first noticed this on youtube when the page loaded but the video won't play there is just a blank whit spot. The same thing happens with imbedded videos and on netflix.

Tất cả các câu trả lời (2)

more options

This seems to be problem with Flash Player, try reinstalling that.

Please let us know whether it is solved or not.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

Make sure that you allow the plugin-container process in the firewall.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.