Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

GIFs keep crashing Firefox

  • 8 trả lời
  • 73 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi Nu11ington

more options

Whenever I open a larger .gif image file hosted online, Firefox will lag, stop responding, then Windows error box pops up and I have to select "close this program" to exit Firefox.

Whenever I open a larger .gif image file hosted online, Firefox will lag, stop responding, then Windows error box pops up and I have to select "close this program" to exit Firefox.

Giải pháp được chọn

Tất cả các câu trả lời (8)

more options

Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

Neither of these solutions work for me. I'm suspecting it's a Firefox problem.

more options

Giải pháp được chọn

Try see this help article:

more options

None of those solutions seem to work

more options

This is still a problem!!!!!! Very annoying since I frequent reddit, where a sizable portion of posts are gifs that will crash Firefox when I open them!

more options

I solved this by upgrading to Firefox 27 beta. It's supposed to release this month anyway!

more options

Note that installing a beta version will put you on the Beta update channel.
r Firefox 27.0 should be released next Tuesday (Feb 4), so do not forget to install the official release or you will keep receiving updates twice a week (Tuesday and Friday).

more options

Alrighty sounds good. Thanks for the info