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Firefox crashes - safe mode not helping.

evyasa89
evyasa89
more options

crash ID: bp-6307754f-815f-4b86-81bd-66ccd2140213

Firefox crashes when more tabs are open.

Crash report:

Signature moz_abort | arena_run_split | arena_run_alloc | arena_malloc | je_malloc | mozilla::gfx::AlphaBoxBlur::Blur(unsigned char*) More Reports Search UUID 6307754f-815f-4b86-81bd-66ccd2140213 Date Processed 2014-02-13 21:19:56.714656 Uptime 64 Last Crash 899 seconds before submission Install Age 4749998 since version was first installed. Install Time 2013-12-20 21:53:23 Product Firefox Version 26.0 Build ID 20131205075310 Release Channel release OS Windows NT OS Version 5.1.2600 Service Pack 3 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 15 stepping 13 | 2 Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x10001068 User Comments App Notes

AdapterVendorID: 0x8086, AdapterDeviceID: 0x2772, AdapterSubsysID: 00000000, AdapterDriverVersion: 6.14.10.4885

Processor Notes sp-processor06_phx1_mozilla_com.14259:2012; HybridCrashProcessor; WARNING: raw_crash missing Add-ons EMCheckCompatibility

True

Winsock LSP

MSAFD Tcpip [TCP/IP] : 2 : 1 : 

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll 
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1AA15F7A-6E36-4642-ACB5-82580D2A10F9}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1AA15F7A-6E36-4642-ACB5-82580D2A10F9}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4A144B89-259F-4EF0-AF0A-BAC4B0D64A79}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4A144B89-259F-4EF0-AF0A-BAC4B0D64A79}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F5DAC6A5-9393-45B2-8EEE-14216CC448FA}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F5DAC6A5-9393-45B2-8EEE-14216CC448FA}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4B8788BA-5BE3-4195-960B-66B6B7A92F98}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4B8788BA-5BE3-4195-960B-66B6B7A92F98}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D1449436-9CDE-4670-9435-EA70D85091CF}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D1449436-9CDE-4670-9435-EA70D85091CF}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{9FDF82CF-92BC-4A3B-948A-D1C9A9563908}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{9FDF82CF-92BC-4A3B-948A-D1C9A9563908}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3C95939F-049E-4D89-9B62-49C8DC97C6AA}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3C95939F-049E-4D89-9B62-49C8DC97C6AA}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

Adapter Vendor ID

0x8086

Adapter Device ID

0x2772

Total Virtual Memory

2147352576

Available Virtual Memory

1852551168

System Memory Use Percentage

92

Available Page File

5427200

Available Physical Memory

80670720

Bugzilla - Report this bug in Firefox Core Plugins Toolkit Related Bugs

Crashing Thread Frame Module Signature Source 0 mozglue.dll moz_abort memory/build/jemalloc_config.c 1 mozglue.dll arena_run_split memory/mozjemalloc/jemalloc.c 2 mozglue.dll arena_run_alloc memory/mozjemalloc/jemalloc.c 3 mozglue.dll arena_malloc memory/mozjemalloc/jemalloc.c 4 mozglue.dll je_malloc memory/mozjemalloc/jemalloc.c 5 gkmedias.dll mozilla::gfx::AlphaBoxBlur::Blur(unsigned char *) gfx/2d/Blur.cpp 6 xul.dll gfxAlphaBoxBlur::Paint(gfxContext *,gfxPoint const &) gfx/thebes/gfxBlur.cpp 7 xul.dll nsContextBoxBlur::DoPaint() layout/base/nsCSSRendering.cpp 8 xul.dll nsCSSRendering::PaintBoxShadowInner(nsPresContext *,nsRenderingContext &,nsIFrame *,nsRect const &,nsRect const &) layout/base/nsCSSRendering.cpp 9 xul.dll nsDisplayBoxShadowInner::Paint(nsDisplayListBuilder *,nsRenderingContext *) layout/base/nsDisplayList.cpp 10 xul.dll mozilla::FrameLayerBuilder::PaintItems(nsTArray<mozilla::FrameLayerBuilder::ClippedDisplayItem> &,nsIntRect const &,gfxContext *,nsRenderingContext *,nsDisplayListBuilder *,nsPresContext *,nsIntPoint const &,float,float,int) layout/base/FrameLayerBuilder.cpp 11 xul.dll mozilla::FrameLayerBuilder::DrawThebesLayer(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *) layout/base/FrameLayerBuilder.cpp 12 xul.dll mozilla::layers::BasicThebesLayer::PaintBuffer(gfxContext *,nsIntRegion const &,nsIntRegion const &,nsIntRegion const &,bool,mozilla::layers::DrawRegionClip,void (*)(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *),void *) gfx/layers/basic/BasicThebesLayer.h 13 xul.dll mozilla::layers::BasicThebesLayer::PaintThebes(gfxContext *,mozilla::layers::Layer *,void (*)(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *),void *,mozilla::layers::ReadbackProcessor *) gfx/layers/basic/BasicThebesLayer.cpp 14 xul.dll mozilla::layers::BasicLayerManager::PaintSelfOrChildren(mozilla::layers::PaintLayerContext &,gfxContext *) gfx/layers/basic/BasicLayerManager.cpp 15 xul.dll mozilla::layers::BasicLayerManager::PaintLayer(gfxContext *,mozilla::layers::Layer *,void (*)(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *),void *,mozilla::layers::ReadbackProcessor *) gfx/layers/basic/BasicLayerManager.cpp 16 xul.dll mozilla::layers::BasicLayerManager::PaintSelfOrChildren(mozilla::layers::PaintLayerContext &,gfxContext *) gfx/layers/basic/BasicLayerManager.cpp 17 xul.dll mozilla::layers::BasicLayerManager::PaintLayer(gfxContext *,mozilla::layers::Layer *,void (*)(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *),void *,mozilla::layers::ReadbackProcessor *)

crash ID: bp-6307754f-815f-4b86-81bd-66ccd2140213 Firefox crashes when more tabs are open. Crash report: Signature moz_abort | arena_run_split | arena_run_alloc | arena_malloc | je_malloc | mozilla::gfx::AlphaBoxBlur::Blur(unsigned char*) More Reports Search UUID 6307754f-815f-4b86-81bd-66ccd2140213 Date Processed 2014-02-13 21:19:56.714656 Uptime 64 Last Crash 899 seconds before submission Install Age 4749998 since version was first installed. Install Time 2013-12-20 21:53:23 Product Firefox Version 26.0 Build ID 20131205075310 Release Channel release OS Windows NT OS Version 5.1.2600 Service Pack 3 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 15 stepping 13 | 2 Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x10001068 User Comments App Notes AdapterVendorID: 0x8086, AdapterDeviceID: 0x2772, AdapterSubsysID: 00000000, AdapterDriverVersion: 6.14.10.4885 Processor Notes sp-processor06_phx1_mozilla_com.14259:2012; HybridCrashProcessor; WARNING: raw_crash missing Add-ons EMCheckCompatibility True Winsock LSP MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{1AA15F7A-6E36-4642-ACB5-82580D2A10F9}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{1AA15F7A-6E36-4642-ACB5-82580D2A10F9}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4A144B89-259F-4EF0-AF0A-BAC4B0D64A79}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4A144B89-259F-4EF0-AF0A-BAC4B0D64A79}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{F5DAC6A5-9393-45B2-8EEE-14216CC448FA}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{F5DAC6A5-9393-45B2-8EEE-14216CC448FA}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4B8788BA-5BE3-4195-960B-66B6B7A92F98}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4B8788BA-5BE3-4195-960B-66B6B7A92F98}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{D1449436-9CDE-4670-9435-EA70D85091CF}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{D1449436-9CDE-4670-9435-EA70D85091CF}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{9FDF82CF-92BC-4A3B-948A-D1C9A9563908}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{9FDF82CF-92BC-4A3B-948A-D1C9A9563908}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{3C95939F-049E-4D89-9B62-49C8DC97C6AA}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{3C95939F-049E-4D89-9B62-49C8DC97C6AA}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll Adapter Vendor ID 0x8086 Adapter Device ID 0x2772 Total Virtual Memory 2147352576 Available Virtual Memory 1852551168 System Memory Use Percentage 92 Available Page File 5427200 Available Physical Memory 80670720 Bugzilla - Report this bug in Firefox Core Plugins Toolkit Related Bugs Crashing Thread Frame Module Signature Source 0 mozglue.dll moz_abort memory/build/jemalloc_config.c 1 mozglue.dll arena_run_split memory/mozjemalloc/jemalloc.c 2 mozglue.dll arena_run_alloc memory/mozjemalloc/jemalloc.c 3 mozglue.dll arena_malloc memory/mozjemalloc/jemalloc.c 4 mozglue.dll je_malloc memory/mozjemalloc/jemalloc.c 5 gkmedias.dll mozilla::gfx::AlphaBoxBlur::Blur(unsigned char *) gfx/2d/Blur.cpp 6 xul.dll gfxAlphaBoxBlur::Paint(gfxContext *,gfxPoint const &) gfx/thebes/gfxBlur.cpp 7 xul.dll nsContextBoxBlur::DoPaint() layout/base/nsCSSRendering.cpp 8 xul.dll nsCSSRendering::PaintBoxShadowInner(nsPresContext *,nsRenderingContext &,nsIFrame *,nsRect const &,nsRect const &) layout/base/nsCSSRendering.cpp 9 xul.dll nsDisplayBoxShadowInner::Paint(nsDisplayListBuilder *,nsRenderingContext *) layout/base/nsDisplayList.cpp 10 xul.dll mozilla::FrameLayerBuilder::PaintItems(nsTArray<mozilla::FrameLayerBuilder::ClippedDisplayItem> &,nsIntRect const &,gfxContext *,nsRenderingContext *,nsDisplayListBuilder *,nsPresContext *,nsIntPoint const &,float,float,int) layout/base/FrameLayerBuilder.cpp 11 xul.dll mozilla::FrameLayerBuilder::DrawThebesLayer(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *) layout/base/FrameLayerBuilder.cpp 12 xul.dll mozilla::layers::BasicThebesLayer::PaintBuffer(gfxContext *,nsIntRegion const &,nsIntRegion const &,nsIntRegion const &,bool,mozilla::layers::DrawRegionClip,void (*)(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *),void *) gfx/layers/basic/BasicThebesLayer.h 13 xul.dll mozilla::layers::BasicThebesLayer::PaintThebes(gfxContext *,mozilla::layers::Layer *,void (*)(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *),void *,mozilla::layers::ReadbackProcessor *) gfx/layers/basic/BasicThebesLayer.cpp 14 xul.dll mozilla::layers::BasicLayerManager::PaintSelfOrChildren(mozilla::layers::PaintLayerContext &,gfxContext *) gfx/layers/basic/BasicLayerManager.cpp 15 xul.dll mozilla::layers::BasicLayerManager::PaintLayer(gfxContext *,mozilla::layers::Layer *,void (*)(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *),void *,mozilla::layers::ReadbackProcessor *) gfx/layers/basic/BasicLayerManager.cpp 16 xul.dll mozilla::layers::BasicLayerManager::PaintSelfOrChildren(mozilla::layers::PaintLayerContext &,gfxContext *) gfx/layers/basic/BasicLayerManager.cpp 17 xul.dll mozilla::layers::BasicLayerManager::PaintLayer(gfxContext *,mozilla::layers::Layer *,void (*)(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *),void *,mozilla::layers::ReadbackProcessor *)

Tất cả các câu trả lời (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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I think Firefox may have run into an out-of-memory area. The report says system memory was 92% full. I'm not sure whether that reflects debris from a previous crash, or whether it is due to other causes, but you might need to restart Windows to clear memory and get a fresh start.

How many tabs do you think you have open? Are any of them using plugins, such as Flash?