Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

What is happening to my Firefox?

  • 2 trả lời
  • 2 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

For the past two days, my Firefox has stopped working. The desktop icon is there but the bookmarks are gone and when I click on the icon, only a blank page comes up. I have uninstalled Firefox and reinstalled it both times, but both times, the next time that Firefox is opened, (several hours later) it is the same thing all over again. What is happening and how can I get this to stop?

For the past two days, my Firefox has stopped working. The desktop icon is there but the bookmarks are gone and when I click on the icon, only a blank page comes up. I have uninstalled Firefox and reinstalled it both times, but both times, the next time that Firefox is opened, (several hours later) it is the same thing all over again. What is happening and how can I get this to stop?

Tất cả các câu trả lời (2)

more options
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: