After you are informed that a problem was resolved [and how], why do you send out a bugzilla request for info on the problem for over 6 months? Stop it.
I have an issue with Firefox becoming a memory hog - the useage keeps climb up and up and up at the time of writing this, it has climbed up to 781, 730k.
As I was researching though, I realized that the last time I requested help about a Firefox issue; once the issue was resolved and reported to you as resolved, I got a weekly bugzilla request for a followup for OVER SIX MONTHS!!!!
Even though I replied over a half dozen times that the issue was resolved [and HOW it was resolved], these emails kept coming every single week.
If you can help resolve the issue of Firefox becoming a memory hog, that's great. But if you can't do it without spamming me for over six months, then forget it. I'll search for an answer elsewhere.
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hello, set your mail preferences for bugzilla accordingly: https://bugzilla.mozilla.org/userprefs.cgi?tab=email
https://bugzilla.mozilla.org/userprefs.cgi?tab=request_nagging
or reply in the bug report directly and clear any request flags set for you
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