Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I have signed on the sync, I have code but don't seem to be able to enter it on my other devices

  • 3 trả lời
  • 2 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi MarkHJ

more options

Running W7 on PC and Laptop and have Android and all successfully signed on to sync. the PC has generated the 12digit code, but I just can't find how to pair the devices I have tried the Mozilla help, but my computers don't appear to have the same screen and can't get the option to pair devices

Running W7 on PC and Laptop and have Android and all successfully signed on to sync. the PC has generated the 12digit code, but I just can't find how to pair the devices I have tried the Mozilla help, but my computers don't appear to have the same screen and can't get the option to pair devices

Giải pháp được chọn

Firefox 29.0 and later use the new Sync version that use a Firefox account and only use the name and password and no longer use a separate Sync (recovery) key (the sync key is automatically derived from the password).
This version is completely different from the version previously and you need to install Firefox 29.0 or later versions on all connected devices.
You can enter the name and password of the Mozilla account on other devices that have a Firefox 29.0 or later version to add extra devices.

The new Sync version used in Firefox 29 and later will still use a recovery key to encrypt data locally before uploading, but this recovery key is generated internally from the password of the Firefox account, so you no longer need to worry about it.


Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (3)

more options

Giải pháp được chọn

Firefox 29.0 and later use the new Sync version that use a Firefox account and only use the name and password and no longer use a separate Sync (recovery) key (the sync key is automatically derived from the password).
This version is completely different from the version previously and you need to install Firefox 29.0 or later versions on all connected devices.
You can enter the name and password of the Mozilla account on other devices that have a Firefox 29.0 or later version to add extra devices.

The new Sync version used in Firefox 29 and later will still use a recovery key to encrypt data locally before uploading, but this recovery key is generated internally from the password of the Firefox account, so you no longer need to worry about it.


more options

Thank you very much for the info. I suppose that is the danger of looking at old solutions to the problem. thanks again.

more options

Tried to find "RESOLVED" button but can't find one