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I am no tech genius and am struggling....

I have an old laptop (L1) and now have a new laptop (L2) - wanted to make my Thunderbird messages (POP account) accessible on both so installed Thunderbird on L2. The problem I then had was that if messages went to L1 or my phone they didn't come through to L2. So I went into my gmail through google on L1 and changed my POP settings, not really knowing what I was doing. I changed it to 'Enable POP for all mail (even mail that's already been downloaded)' and 'Keep Gmail's copy in the Inbox'.

This resulted in every email I'd ever had since setting up my Gmail reloading into my inbox (20K messages!) on L1. I now get new messages on both laptops however nothing is showing in any of my L1 Inbox subfolders (I had everything nicely filed...), and on top of this if I make a new subfolder the folder appears but if I moves a message from inbox to that folder the message disappears i.e., it's not visible....

I restarted Thunderbird after this and got an error message 'Couldn't load XPCOM' but I can still see all my inbox messages so seems to be starting up OK but the folder problem persists. It's maddening as I can't sort out my 20K messages into manageable folders....

I'd really like to understand - in an explanation fit for a tech dunderhead - what's going on. Both to fix it, and to stop the same thing ever happening in my Thunderbird on L2....

It'd be much appreciated if someone could help me unravel :)

I am not receiving any emails on one particular account (I have several and the others seem to be working normally). I did receive messages yesterday on this account. I can see the messages on my phone and on the web interface and if I forward the message I can see it in the "sent" folder. What could be going on? Thanks for your help

Dorrit

I'm setting up TB for the first time. Have imported my contact list into TB from Google, but in my TB address list their email addresses are shown under Nicknames instead of Email addresses. Is there a way of changing this en bloc, please? Don't fancy having to click and drag them all across.

Both my wife & I use Thunderbird on separate computers. Mine is working fine. In my wife's thunderbird account, all email in every folder are no longer displayed. I already tried to rebuild the register for each inbox with no success. What do I need to do in order to restore the display of her mail? She uses this for business, so this is critical to resolve.

My Thunderbird application is either deleting or hiding emails. So far, it appears to be emails I send and copy my self on. I included a BCC to my second email and still it disappeared.

I initially receive the emails, but once I exit Thunderbird, then later launch Thunderbird again, initially the email is present, then it disappears.

I have no idea what to do to correct this issue, if it is something I can correct.

I am running Thunderbird version 115.18.0 (64-bit), on Linux Mint Cinnamon 21.3

I hope there is a fix for this. I do not like seeing my emails disappearing before my eyes. This is a weird issue.

Thank you,

Clarence Hayes

Hello, My thunderbird is displaying the following message when I forward an email. "An error occurred while sending the mail. the server responded the "name file.eml" attachment has been dissallowed extension". This error also occurs if the message you forward does not have attachments. my account is configured with pop. How can i solve the problem .

thanks

Hi All,

2 Days ago, I stopped receiving all emails into my 5 inboxes with Thunderbird on Windows 11 desktop.

Tried some troubleshhoting including updating to the latest version of Thunderbird version 128.7.1esr (64-bit) on desktop for Windows 11, and turning VPN off and on.

Would appreciate any troubleshooting ideas to get emails flowing again.

Thank you

Hi All,

It's almost like I don't have connectivity to the Internet with Thunderbird when I have it with all other applications. Today, Thunderbird stopped working, sending and receiving email. For me that may be a good thing, given the number of junk mails I get but there are some important ones in there as well. I can see my mail if I directly to Comcast, but not Tbird. I also can't send email either. Has anyone woken up to this nightmare?

Regards,

Ernie

Today I opened Thunderbird and found that half of my address book entries are missing. Also it takes several seconds for the address book to load. What could have happened? If I need to reinstall Thunderbird do I need to erase the existing program before reinstallation?

Hello

Overnight Thunderbird has developed a major problem. The count for the number of mails in a folder is correct, as best I can tell, but when I open the folder it is either empty or has fewer mails than the count. Based on several tests, repairing sometimes adds more mails, sometimes not, but never the entire folder.

I repaired the inbox and it is now showing several mails that I deleted in the last few days (by emptying the delete folder having previously deleted them). Curiously, they’re all the same type, routine mailings about road works.

I may have backup in that I copy the entire Thunderbird folder to an external drive every morning, including today, and to Google Drive every Wednesday.

Please can you help.

Thank you

Using TB 115.15. When I delete a number of messages, then empty the trash, I cannot delete another message until I restart Thunderbird. Is there a limit as to the number of emails I can trash prior to emptying the trash?

bold textover the past week several times my Thunderbird does not show any emails from 7 or 9 pm until the following am. I know, from accessing through aol that there were many messages that are completely missing. In addition, several important emails from different dates in Feb are also missing although because they were sent to multiple others, i received notice of them. Why is this happening. I cannot loose clients because I did not receive messages!!

Dear Thunderbird Community,

First, thanks for any help and guidance anyone might be willing to provide.

I have an issue where the "Date" and "Received" columns (in my Inbox) always show the same exact date/time even when the message source shows a different date/time for the "Date:" header verses the "Received:" header.

I know this has been asked before, but the suggestion of adding "Received" (without the quotes) to mailnews.customDBHeaders, restarting, and then repairing a folder did not work for me. I am on build 128.7.1esr (64-bit).

For example, I emailed a message to myself, selected to send later, waited a few minutes, then released it from the Outbox. When the email came in, it showed "2/23/2025, 11:27 AM" for both the "Date" and the "Received" columns. If I view the email source (some data removed for clarity) I see:

X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Received: from 127.0.0.1 by atlas-production.v2-mail-prod1-gq1.omega.yahoo.com pod-id atlas--production-gq1-dcf999469-vgzhb.gq1.yahoo.com with HTTP; Sun, 23 Feb 2025 16:32:18 +0000 Return-Path: <XXXXXXXXXXXXXXXX> . . . Received: from 66.163.187.32 (EHLO sonic308-9.consmr.mail.ne1.yahoo.com) by 10.253.234.152 with SMTPs (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256); Sun, 23 Feb 2025 16:32:18 +0000 . . . Received: from sonic.gate.mail.ne1.yahoo.com by sonic308.consmr.mail.ne1.yahoo.com with HTTP; Sun, 23 Feb 2025 16:32:18 +0000 Received: by hermes--production-ne1-bfc75c9cd-5z7p6 (Yahoo Inc. Hermes SMTP Server) with ESMTPA ID cc25d64c8dd18900ecd1c9eeccb8355a; Sun, 23 Feb 2025 16:32:17 +0000 (UTC) Message-ID: <7deddc4d-f689-4d8d-bcc9-40a9ab4d22d9@yahoo.com> Date: Sun, 23 Feb 2025 11:27:45 -0500 MIME-Version: 1.0 User-Agent: Mozilla Thunderbird Content-Language: en-US To: XXXXXXXXXXXXXXXX From: XXX <XXXXXXXXXXXXXXXX> Subject: Date test Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit References: <7deddc4d-f689-4d8d-bcc9-40a9ab4d22d9.ref@yahoo.com> X-Mailer: WebService/1.1.23369 mail.backend.jedi.jws.acl:role.jedi.acl.token.atz.jws.hermes.yahoo Content-Length: 1 X-EsetId: 37303A2928E79356607C64

From above, the "Date:" header has "Sun, 23 Feb 2025 11:27:45 -0500" which is correctly displayed in the Date column as "2/23/2025, 11:27 AM" however, the latest "Received:" header has "Sun, 23 Feb 2025 16:32:18 +0000" (which is 11:32 AM Eastern) but the Received column shows the time as 11:27 AM instead of 11:32 AM.

Might anyone have a thought as to why I can't get Thunderbird to show the correct Received date/time?

Thanks.

I have Thunderbird 128.6.0esr (64-bit) installed as a Flatpack package on Fedora, running on Gnome / Wayland.

Whenever I click a link in from an email from Github, that normally opens the browser, Thunderbird immediately freezes, and Gnome asks me if I want to kill Thunderbird. Waiting never works, and the link never opens. This is somewhat recent behavior.

Links to other websites *do* open. I know how strange this sounds. How can I debug this?

Hi there I have recently started using Thunderbird again on my iMac and have noticed when I send a email using Gmail the sent email is showing in my sent folder on my Gmail account but is not showing in the sent folder on Thunderbird the only emails in my Thunderbird sent folder are emails I have sent using Thunderbird any emails sent from devices like my iMac or iPad are not showing up in the sent folder on Thunderbird.

I am not sure why this is happening any help would be much appreciated.

In my work, I get PDF documents all the time from a trusted source, and in every case, I have to find an editor to make edits required.

The last time I searched, I could find only one free editor available, and that has disappeared from online access.

Thunderbird could benefit us enormously by providing an integrated PDF editor.